Terms of Use
Last updated: January 1, 2026
Please read these Terms of Use carefully before using our website or engaging our services. By accessing or using the RefundForce website, you agree to be bound by these terms.
1. Acceptance of Terms
These Terms of Use ("Terms") govern your access to and use of the RefundForce website located at refundforce.info (the "Site") and all related services provided by RefundForce ("we," "us," or "our"). By accessing or using the Site, you confirm that you are at least 18 years of age and agree to be bound by these Terms.
If you do not agree to these Terms, please do not access or use our website or services.
2. Nature of Our Services
RefundForce is a private asset recovery consulting firm. We are not a law firm, government agency, financial institution, or regulated financial adviser. Our services consist of:
- Consulting and advisory services related to digital asset and cryptocurrency fraud
- Forensic investigation and blockchain transaction analysis
- Coordination with exchanges, legal professionals, and regulatory bodies on your behalf
- Case management and ongoing communication throughout the recovery process
Nothing on this Site constitutes legal, financial, or investment advice. We strongly recommend consulting with a licensed attorney or financial advisor regarding your specific situation.
3. No Guarantee of Recovery
We make no representations, warranties, or guarantees regarding the outcome of any case. Recovery of funds depends on numerous factors outside our control, including:
- The nature and complexity of the fraud
- The jurisdiction(s) involved
- The cooperation of third parties such as exchanges and payment processors
- The availability and traceability of assets
- Applicable laws and regulations
Past case results referenced on this Site do not guarantee or predict future outcomes. Each case is unique and results may vary significantly.
4. Eligibility
Our services are available to individuals and entities who:
- Are at least 18 years of age
- Have suffered verifiable financial losses of $2,000 or more related to fraud or unauthorized transactions involving digital assets
- Agree to provide accurate and truthful information throughout the engagement
- Are not subject to any legal restriction that would prevent them from entering into a service agreement
5. Fee Structure
Our standard fee model is success-based, meaning a percentage fee is only charged upon a positive recovery outcome. The specific percentage and any applicable terms will be clearly outlined in a written agreement prior to commencing work on your case.
We reserve the right to charge reasonable administrative or assessment fees in certain circumstances, which will always be disclosed upfront before any charges are incurred.
We will never request payment via cryptocurrency, wire transfer to unknown third parties, or any method that cannot be verified and traced. If you are approached with such a request purportedly from RefundForce, please contact us immediately.
6. User Obligations
By using our Site and services, you agree to:
- Provide accurate, complete, and truthful information when submitting case details
- Cooperate fully with our team throughout the investigation and recovery process
- Not use our website for any unlawful purpose or in violation of these Terms
- Not attempt to interfere with, disrupt, or gain unauthorized access to our systems
- Not submit false, misleading, or fraudulent case information
- Notify us promptly of any changes to relevant information affecting your case
7. Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, icons, images, and software, is the property of RefundForce or its content suppliers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from this Site without our prior written permission.
8. Limitation of Liability
To the fullest extent permitted by applicable law, RefundForce shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Your use of or inability to use our website or services
- Any unauthorized access to or alteration of your data
- Any failure to achieve a particular case outcome
- Any third-party conduct or content
Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the total fees paid by you to RefundForce in the three (3) months preceding the event giving rise to the claim.
9. Disclaimer of Warranties
The Site and all information, content, and services provided are offered on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.
10. Third-Party Links
Our Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
11. Privacy
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Site, you consent to the collection and use of information as described in the Privacy Policy.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.
Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following the posting of revised Terms constitutes your acceptance of the changes. We encourage you to review these Terms periodically.
14. Contact Us
If you have any questions about these Terms of Use, please contact us: